Mobile Device Management

Device enrollment means adding a mobile device to an MDM solution. This process involves registering the device with the MDM solution and installing the appropriate software and system configurations needed to control the device. The process of enrollment can vary depending on the chosen software but is typically set up manually by the user or automated through a device management profile.

After the device is enrolled in the MDM software, it can be provisioned. Provisioning involves configuring the device’s settings, loading apps, and setting policies specific to the needs of the organization. Provisioning can be done manually or automatically through the MDM solution using predefined profiles or configurations.

Device enrollment and provisioning allows the business to efficiently manage a fleet of mobile devices and ensure the devices are configured consistently and securely according to the organization’s compliance requirements.

Organizations that implement MDM can enable full control over all mobile devices from one location.  

• Troubleshoot issues while the user is in the field
• Deploy and manage applications, including whitelisting and blacklisting of apps
• Control access to certain features
• Wipe or deprovision devices

Mobile device management security allow administrators to enforce policies and other security measures such as: Security, Remote wipe, and Compliance management.

Content such as files, images, and videos can be distributed to mobile devices in a shared document library.  All content can be securely viewed and automatically updated as needed by the administrator. Also, device management can restrict users from copying data or documents from work apps to personal apps.

MDM solutions for Android allows real time tracking on the location of a single device or a group of devices.  Other tracking features are also available:

• Location or route history: Tracking routes for a delivery service over time can be used to find the most efficient route and ensure drivers are following the chosen route for maximum output.

• Locating lost or stolen devices: In the case of a company smartphone being lost, MDM technology allows the administrator to lock the device until it is found.  If a device is stolen, mobile device management can be used to completely wipe or factory reset the device further ensuring company data remains secure.

• Geofencing: A company that has a strict compliance policy requiring a device must not leave the premises can utilize geofencing.  If a device leaves a predefined geographical location, the IT admin will be notified immediately then take the appropriate action to keep the company’s data secured.
• Activities log: IT admin can view and get the insights from user activities on their devices.

Kiosk mode ensures the device is only used for its designated purpose. Meaning users are prevented from accessing apps, settings, or features that are not relevant for the intended use for the business.

Depending on the level of control provided by the MDM solution, administrators can often configure additional restrictions. This might include disabling hardware buttons, controlling internet access, and preventing app installations or updates.